Glenbrook Hyundai - 5 Star Rescore Con Game

-

 




Glenbrook Hyundai

The 5 Star rating CON GAME that dealerships play on customers.


Many unhappy customers leave a 1 or 2 star rating for their horrible experience but the dealership is allowed to provide the customer with a "revisit" and then a "rescore" for the stars.

Basically this Con Game offers the customers to come back in and let the dealership like Glenbrook Hyundai "bribe" them with redoing the visit. Many times offering the customer freebies and/or discounts to make them even happier with their revisit.

Then the dealership will ask them if they are happy and when the customer finally says yes the dealership will ask if the customer was to get another survey if they would fill it out with 5 stars.

So the customer then gives a "rescore" and these are the numbers you see on the 4.5 - 4.8 star reviews. The fake rescore numbers are what they show the public, not the real scores from the original visits to the dealership like Glenbrook Hyundai. They show you bought and paid for numbers! The 5 Star Con Game!

Here is a perfect example of this from 'surecritic', notice the 4.8 stars
jumping out at you right away from the top of the page;




However if you scroll down you will notice the original "REAL" score after the "rescore";
Notice the rescore number is the 4.8 and right after that you see the ORIGINAL REVIEW score at 2.2.

So many customers never look or pay any attention and just trust the first 4.8 they see.
Notice the 190 rescores!



Here is the link to this website so you can see for yourself,
https://www.surecritic.com/reviews/glenbrook-hyundai



These car dealerships like Glenbrook Hyundai count on customers to just notice the first thing they see and that is why the 4.8 stars is usually right up at the top of the websites. Most customers never take the time to look past that and actually read any reviews for themselves.

We have been conditioned to believe the first thing we see and trust these websites!

Most of these "automotive" related websites don't even show the original scores and only show you the rescores. Deceiving practice to say the least! The 5 Star Con Game.

Do your homework, check third party websites and not just the "automotive" websites that stand behind the dealerships like Glenbrook Hyundai to sell cars. Read reviews and find the truth for yourself. It will be well worth your time in the long run and could save you a lot of major headaches.

Don't trust the stars, read the most recent reviews for the last month or two. Many of those have not been altered yet because the dealership has to make the time to get the customer back in and then to send the "rescore" out to the customer. Even then it may take the customer a month or so to get around to take the "rescore".

Also CHECK THE DATE on the review! Many of these websites will get several bad reviews in a row so they will dig up an older, good review and put it at the top of the list! Sometime these first reviews will be a year or two old or even older. More deceit and more reason not to trust these con artists!

I have known people that actually paid family and or friends to give them and or their company five star reviews. More cons from criminals! Never trust the stars and do your own homework!

Stop doing the rescore survey!     Stop helping spread the lies!


Just another example of crime and corruption in the car business!

Misleading the customer.



Here is a link to contact the state of Indiana and file a formal complaint against a dealership.
https://dealers.sos.in.gov/Complaint/Complainant



It's Another Fun Day At Hyundai


This blog is my personal experience after working at Glenbrook Hyundai for 6 1/2 years.

This blog is a summary of what I went through and how I was treated.


* A special Thank You to all my stalkers at Glenbrook Hyundai who spy on my facebook page. *

* Clicking and sharing all the links I posted there really helped promote this blog. *





Location: 4801 Coldwater Rd, Fort Wayne, IN 46825, USA (260) 484-9531

Comments

Post a Comment

Popular posts from this blog

Glenbrook Hyundai - GENTBROOK

-
Image
  Glenbrook Hyundai AKA - Gentbrook Let me tell you a little story about how I played a punk salesman I will call Mr. Gentbrook to get caught in his own lies. This is the salesman that was allowed to harass me for years because there was never any "proof". So I decided to "prove" it to everyone only to have upper management looking for reasons to fire me. I finally gave them that reason, two months later, because I was so fed up. I decided to go public with just some of their 'questionable' activities. Mr. Gentbrook is so arrogant and smug that he had a sign in his workspace that read "GENTBROOK". He would actually tell people "This is Gentbrook, this is my store, and I will do whatever I want, whenever I want." And of course Glenbrook Hyundai sales management never did anything to stop his arrogant behavior. So it just grows like a tumor. Even after many complaints from employees as well as customers, sales management did nothing abou
Read more

Glenbrook Hyundai - Disgruntled Employee

-
Image
  Glenbrook Hyundai Disgruntled Employee They love to throw this two-word phrase around so they seem innocent of their own crimes. I have a few two-word phrases I can use as well. Even better ones! Age Discrimination. I was in my 50's and being harassed by people in their 20's. Ethnic Discrimination. I am of German descent and I was being referred to as the "Parking Lot NAZI". Racial Discrimination. The majority of harassment directed against me came from one younger person  in the sales department of another racial background. Emotional Distress. Years of being tormented and harassed (in person and online) by certain people in the sales department AND upper management. Criminal Activities. Management allowing multiple crimes to continue to take place on company property on a daily basis. Employer negligence. This whole blog explains that on a multitude of levels. I actually liked my job at Glenbrook Hyundai , my boss and the work I did. I worked for the service depar
Read more

Glenbrook Hyundai - Harassment And Coercion

-
Image
  Glenbrook Hyundai "Coercion is a serious offense in INDIANA that can lead to jail time, fines, or probation.  The final punishment depends on the severity of the actions, the evidence presented in court, and the judge's discretion." "Put simply,  coercion  is forcing someone to do something by making threats. It's an attempt to control a person's behavior with force or manipulation.   Coercive control is a pattern of behavior that involves individuals, usually in positions of power or authority, to manipulate and dominate their subordinates.  Unlike overt forms of abuse, coercive control operates more subtly, making it challenging to identify and address." Exactly like when  Glenbrook Hyundai  told me to take down a post on social media because, as they told me, "we would hate to lose you". A blatant threat of my employment if I did not comply with their unlawful demands. Not looking into the problem or trying to solve the problem, just telli
Read more

Glenbrook Hyundai - Work Experience Facebook Shutdown

-
Image
  Glenbrook Hyundai After years of ongoing stalking and harassment I have had enough! Due to threatening messages in my inbox and constant stalking and harassment by reporting my posts on my personal Facebook page, I have shut those pages down. 1st was the awareness page I created. My Facebook page named 'Glenbrook Hyundai Work Experience' was growing and bringing people together. Many having the same or very similar experience as me when dealing with the Glenbrook Automotive Group. Many former employees as well as a large number of former customers had multiple complaints and it seems this behavior has been going on for many years. Not just Glenbrook Hyundai but several of the dealerships under the Glenbrook Automotive Group. Facebook was even promoting and advertising my page, at no expense to me, because of the audience and their involvement talking about past experiences and bringing people together on the site. People were sharing stories and bonding knowing that they wer
Read more