Glenbrook Automotive Group - Glenbrook Dodge, 100 W Coliseum Blvd, Fort Wayne, Indiana 46805
Complaints And Reviews
Here we take a look at a few websites that are NOT in the car industry and we can see what people are REALLY saying about Glenbrook Hyundai. These are reviews that have NOT been altered by the 5 Star Rescore Con Game. Some review sites just copy the 'star ratings' from another website giving the impression that there are many more positive review sites than there really are.
* The following numbers are dated as of 7-2023 and are subject to change. *
** Updated numbers as of 2-2026 show a steady ↓ DECLINE ↓ after 2 1/2 years as seen below. **
Better Business Bureau - 1.5* / 5 Stars ** UPDATE as of 2-2026 1.0 / 5 Stars**
https://www.bbb.org/us/in/fort-wayne/profile/new-car-dealers/glenbrook-hyundai-0352-90016717/customer-reviews
Complaints Board - 1.7* / 5 Stars ** UPDATE as of 2-2026 1.3 / 5 Stars**
https://www.complaintsboard.com/glenbrook-hyundai-b164808
Yelp - 1.8 */ 5 Stars ** UPDATE as of 2-2026 1.8 / 5 Stars **
https://www.yelp.com/biz/glenbrook-hyundai-fort-wayne-2
Roadtrippers - 2.0 */ 5 Stars ** UPDATE as of 2-2026 2.0 / 5 Stars**
https://maps.roadtrippers.com/us/fort-wayne-in/services/glenbrook-hyundai
Indeed - 2.8* / 5 Stars ** UPDATE as of 2-2026 2.7 / 5 Stars**
https://www.indeed.com/cmp/Glenbrook-Hyundai/reviews?fcountry=US&floc=Fort+Wayne%2C+IN
Glassdoor - 3.0* / 5 Stars ** UPDATE as of 2-2026 2.7 / 5 Stars **
https://www.glassdoor.com/Reviews/Glenbrook-Hyundai-Reviews-E943782.htm
Birdeye - 3.1* / 5 Stars ** UPDATE as of 2-2026 3.0 / 5 Stars **
https://reviews.birdeye.com/glenbrook-hyundai-149655454391098?page=10
Foursquare - 3.5* / 5 Stars ** UPDATE as of 2-2026 0 / 5 Stars **
As of May 2025 this website no longer has any information about Glenbrook Hyundai other than simple conact information.
* That is an average of just 2.43 out of 5 stars. *
** UPDATE as of 2-2026 has gone ↓ DOWN ↓ to an average of just 1.81 stars. **
Not a big surprise to me to see a steady DECLINE in their numbers.
As you can see for yourself these numbers are quite a bit ↓ LOWER ↓ than the average 4.5 - 4.8 Stars that most of the 'automotive industry' review sites like to show you about Glenbrook Hyundai. I provided the links for these websites to prove to you that I am not just making up numbers here.
At the time I made this post here is what ComplaintsBoard.com had to say -
'Overview of Glenbrook Hyundai customer experience' - "Glenbrook Hyundai, as reported by numerous consumers, has been plagued with a range of issues. Customers have expressed dissatisfaction with their experiences, highlighting several negative aspects. Complaints include poor customer service, with staff being unresponsive and unhelpful. Many have also voiced concerns about the quality of vehicles, citing frequent breakdowns and mechanical problems. Additionally, there have been grievances regarding deceptive sales tactics, such as hidden fees and misleading advertising. These problems have left customers feeling frustrated and dissatisfied with their overall interactions with Glenbrook Hyundai."
So as you can see by the numbers here, it is a good idea to do plenty of research. It is also a good idea not put too much stock in the 'automotive industry' reviews. After all, their only job is to sell the cars and make themselves look good. Always check third party websites!
Many companies that do get a bad review will often times contact the person and offer them products or services to make them happy. Once the customer seems to have a better opinion of the company they will offer to send them a new link and request that the customer 'retake' the survey. Deception? Corruption? You decide for yourself. Can you really trust any of these star reviews that people leave anywhere? Are they actually even real?
See my post about the 5 Star Rescore Con Game and judge for yourself!
I have known sales people in the past that actually paid their family and friends $100 each, or more, to leave raving reviews about them and/or the company they work for. I have no faith in these 5 star reviews at all. It is ALL a con game to deceive the customer.
In my opinion the car sales business is a corrupt, obsolete practice and needs a major overhaul.
Hyundai has a bad reputation for harassment, just do a Google search for 'hyundai harassment' and see for yourself. Pages and pages of complaints and lawsuits.
It's Another Fun Day At Hyundai - Fort Wayne Hyundai
If you need help reporting car dealership crime and corruption I have gathered federal, state and local information to help you. Visit my report car dealership crimes page to find many helpful links.
This blog is a summary of what I went through, how I was treated and what I learned about how they operate the car dealership.
July 30, 2023
Glenbrook Hyundai is owned and operated by the Glenbrook Automotive Group.
100 W Coliseum Blvd, Fort Wayne, IN 46805 (260) 484-1533
Glenbrook Dodge is the 'Parent' company of the group.
Known locally by many, many people as 'GLENCROOK'